Public or private services in UK are something I call 'extreme learning experience'. I have two categories so far.
1-Bad
I spent two days(non-stop) trying to have just one answer for my question from British Telecom. All service operators had to transfer me to another and then to another. How inefficient service was it, wasting time and effort of customer!
I found great deals in Virgin train online and I had to go to their ticketing office as I didn't have my account online. But the ticketing officer lady insisted me to buy far more expensive a ticket than what I requested, claiming that there is no such route in Virgin train service. Why would they post it online then?!
2. Good
A visa officer man at Hungarian Embassy in London was the best service provider whom I ever met. He patiently listened my inquiries and responded with great regard and suggested helpful tips for applying visa. Although I was there for not achieving what I planned, I was happy enough to leave the embassy with a big smile. This is what I call a good service:)
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